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CLIENT SERVICE MANAGER for Qualitative Research- multinational company
la Corina Manta in Bucureşti
Our client is a global market research company that provides research solutions and services to clients in more than 60 countries, for many areas: Automotive, Customer experience, Financial services, FMCG, Food &Beverage, Retail, Utilities, Healthcare etc.
Requirements:
• Minimum two years experience in a similar role or in a Senior position – preferably in the market research industry and qualitative research;
• Very good knowledge of MS Office applications (Word, Excel, PowerPoint, Outlook)
• Excellent communication skills both written and verbal (English)
• Effective time and project management skills
• Excellent application knowledge of methodologies and techniques of qualitative research
• Excellent presentation skills
• Problem solving
• Excellent communication, organizational and interpersonal skills;
• Ability to tactfully guide and advice team of research executives;
• Must be able to work well under pressure, meet deadlines and carry out effective problem solving
RESPONSABILITATI / BENEFICII:
Your core responsibilities will be:
• Directing the design, execution and analysis/reporting of qualitative research projects
• Moderating focus groups and in-depth interviews
• Applying projective techniques in qualitative research
• Motivating colleagues and acknowledging good performance
• Development of new business, from both existing and new clients
• Management of one or more clients accounts
• Appraisal/development/training of junior research staff
• Giving relevant training sessions
• Involvement in recruitment
• Involvement in relevant task forces
• Ensuring quality of all team’s work
• Effectively balancing workload of team members to ensure deadlines are met and encouraging cross team working
• Responsibility for meeting team/project targets
We offer a career in an international company, and an attractive salary package.
Requirements:
• Minimum two years experience in a similar role or in a Senior position – preferably in the market research industry and qualitative research;
• Very good knowledge of MS Office applications (Word, Excel, PowerPoint, Outlook)
• Excellent communication skills both written and verbal (English)
• Effective time and project management skills
• Excellent application knowledge of methodologies and techniques of qualitative research
• Excellent presentation skills
• Problem solving
• Excellent communication, organizational and interpersonal skills;
• Ability to tactfully guide and advice team of research executives;
• Must be able to work well under pressure, meet deadlines and carry out effective problem solving
RESPONSABILITATI / BENEFICII:
Your core responsibilities will be:
• Directing the design, execution and analysis/reporting of qualitative research projects
• Moderating focus groups and in-depth interviews
• Applying projective techniques in qualitative research
• Motivating colleagues and acknowledging good performance
• Development of new business, from both existing and new clients
• Management of one or more clients accounts
• Appraisal/development/training of junior research staff
• Giving relevant training sessions
• Involvement in recruitment
• Involvement in relevant task forces
• Ensuring quality of all team’s work
• Effectively balancing workload of team members to ensure deadlines are met and encouraging cross team working
• Responsibility for meeting team/project targets
We offer a career in an international company, and an attractive salary package.
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Publicat la 22-02-2010
Vizualizat de: 414 ori
Vizualizat de: 414 ori